[KTravel] Beginner’s Guide to: Incheon International Airport

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Korea's top airport is none other than Incheon International Airport. The airport is comprised of five floors in three sections, largely divided into the passenger terminal, concourse, and the transportation center. The airport will be expanding in size and services with the addition of Passenger Terminal 2 on January 18, 2018. With such a vast area, most people are unaware of the many outstanding facilities available. Whether you arrive hours before your flight or have an overnight layover, with our helpful guide, you can enjoy your time at Incheon International Airport to the fullest!

A warm shower and a comfortable bed for exhausted passengers


Perhaps you just need a few hours of shut-eye but don't want to shell out a lot of cash for an expensive hotel room. Darakhyu, a capsule hotel, or Spa On Air, a sauna with a lounge area, are the perfect compromises, allowing one to get a good night's rest at an affordable price. If you don't need to rest but would like to freshen up between or after a flight, you can make use of the airport's shower room, available to transfer passengers for free. Non-transit travelers can also use the shower room for a small fee of 3,000 won, which includes a shower kit.
☞ Spa On Air
Location:Passenger Terminal B1F East Wing End 

Fee:Day use (06:00-22:00) 15,000 won / Overnight 20,000 won 
※ Currently under reconstruction. Planned to re-open in January 2018. (Subject to change)
☞ Darakhyu
Location:Transportation Center 1F 

Fee:Day Use (06:00-20:00) 23,100~36,000 won / Overnight (20:00*06:00) 55,000~75,000 won 
※Overnight reservation is guaranteed 12 hours of stay based on check-in time with a charge of 4,000 won per additional hour. 
Website: www.walkerhill.com (Korean, English)
☞ Shower room
Location:Passenger Terminal 4F / East & West Duty Free Area 4F 

Fee:Free (Shower kit available for 3,000 won) 
Operating hours:07:00-22:00

Nursery & kids zone for little travelers


Traveling with young children can be tiring. Thankfully, Incheon International Airport is fully equipped with facilities throughout the airport to offset the difficulties parents face. Parents can comfortably feed infants, change diapers or simply rest at the nursery rooms, open 24 hours a day, all year round. Young children will love getting out their energy in the Kids Zones. Use of the play equipment in the Kids Zones is restricted to children ages 3-8.
☞ Nursery
- Locations: Passenger Terminal 1F East Wing (Arrivals Gate B) & West Wing (Arrivals Gate E) / 3F East Wing (C-D Counters) & West Wing (J-K Counters) / Duty Free Area 3F East Wing & West Wing (Near Korean Traditional Culture Experience Center)
☞ Kids Zone
- Locations: Passenger Terminal 3F (Near Boarding Gate 10, 15, 41, and 45) / Passenger Terminal 4F East Wing / Passenger Terminal 4F West Wing Area

Need to use a computer? Head to the Internet Lounge!


The easiest way to pass time at the airport is by surfing the internet. Use the Internet Lounge to browse travel information it will soon be time for you to leave even before you know it. Free Wi-Fi is available throughout Incheon International Airport for travelers to use with their personal devices. Travelers can also use the free computers available in the Internet Lounge. The computers here are all connected to a scanner-printer so travelers can prepare important documents or print their e-ticket for a small fee.
☞ Caffé Bene Internet Café
Locations: Passenger Terminal 2F East Wing & West Wing Area / Concourse 3F (Boarding Gate 111) / Concourse 3F (Boarding Gate 124) 

Operating hours: Passenger Terminal 08:00-20:00 / Concourse 06:00-22:00
☞ Internet Lounge
Locations: Duty Free Area 4F East Wing & West Wing

For all your health needs, Airport Medical Center Inha University & Airport Pharmacy



All travelers must pay special attention to maintain excellent health condition before traveling abroad. However, there’s no need to worry if you suddenly feel ill or get hurt at the airport; simply visit the Airport Medical Center Inha University. As the only hospital within the airport, travelers can receive a range of treatments, from dental care to internal medicine. General hours are 08:30 to 17:30 on weekdays, but the emergency room is open 24 hours all year round. All patients can receive a Meda form, an international treatment record, to submit to a hospital in their home country for treatment upon return. Pharmacies are also available within the airport in case you need any over-the-counter medicine.
☞ Airport Medical Center Inha University
- Location: Passenger Terminal B1F East Wing (Gate 5)
☞ Pharmacies within the airport
- World Top Pharmacy: Duty Free Area 3F (Boarding Gate 28) / 06:30-21:30 

- Optima Plaza Pharmacy: Passenger Terminal 3F (Check-in Counter G) / 06:30-22:00 
- W-Store Star Pharmacy: Passenger Terminal 3F (Check-in Counter F) / 06:00-22:00 
- Lead Pharm Pharmacy: Concourse 3F Central Area / 06:30-23:00 
- Medipharm Pharmacy: Passenger Terminal B1 East Wing Area / 07:00-20:30 
※ Operating hours are subject to change.

Get to know Korea’s traditional culture! Korean Cultural Street



There are cultural spaces spread throughout the airport where international travelers can not only see but also experience first-hand Korea’s outstanding traditional culture. Korean Cultural Street is one such place, a hidden rest area open to all visitors to Incheon International Airport. Korea’s nature and cultural heritages are on display here through exhibitions and videos. Korean Cultural Street also features great rest areas designed in the traditional Korean style through Mangyeongjeong and Biseonru Pavilions. Biseonru Pavilion in particular offers outstanding views of the airport interior as well as the airplanes coming and going on the tarmac outside.
☞ Korean Cultural Street
- Location: Passenger Terminal 4F Central Area 

- Attractions: Korean roof-tile house, pavilion, digital experience facility, traditional tteok (rice cake) café, and more
☞ Korean Traditional Culture Center
- Location: Passenger Terminal 3F East Wing & West Wing Duty Free Area / Concourse 3F (Boarding Gate 122) 

- Attractions: Handicraft experience, hanbok experience, gugak performance (Hanbok experience is only available at the Concourse center. Gugak performance schedule is not fixed.)
- Operating hours: 07:00*22:00
☞ Korean Cultural Museum
- Location: Concourse 4F Central Area

- Attractions: Printed and artworks related to royal and traditional culture exhibition
- Operating hours: 07:00-22:00
☞ Korean Cultural Exhibition Hall
- Location: Passenger Terminal 4F Center East & West Wing Transit Center 

- Attractions: Gyeongbokgung Palace-themed Exhibition (East Wing) / Traditional Korean Meditation Experience and Nature Relaxation exhibition (West Wing)
- Operating hours: 24 hrs

No need to wait in line with Self Check-in & Self Bag Drop Services



To go through the check-in and baggage drop process as quickly as possible, use the self check-in kiosks (English, Japanese & Chinese language supported) and self bag drop services. The location of self check-in kiosks depend on the respective airlines and use may be limited for travelers with certain visas or required check-in procedures. Your ticket can be printed from the kiosks by scanning your passport or typing in your reservation number. For self bag drop, print your luggage tag and attach it to your bag before taking it to the bag drop.
☞ Self Bag Drop Service
- Location: Passenger Terminal 3F (Counter F) 

- Supported airlines: Korean Air, Asiana Airlines, Jeju Air, Air France, KLM Royal Dutch Airlines 
※ Baggage policy varies by airline.
☞ Self Check-in Kiosk:
- Location: Passenger 3F (Near Counters A-F) 

- Supported airlines: Korean Air, Asiana Airlines, Jeju Air, Seoul Airline, United Airlines, Delta Airlines, Cathay Pacific, KLM Royal Dutch Airlines, Air China, American Airlines, China Eastern, Eastar Jet, Turkish Airlines, T’way, Air France (Self check-in may not be supported due to visa requirements) 
※ Check with the airlines in advance for details on the self check-in policy and procedures.

Receive tax refund for purchased goods at the Tax Refund Zone



When your trip is over and you’re getting ready to return to your home country, don’t forget to get your tax refund. Individual kiosks (English, Japanese & Chinese language supported) are available in the Tax Refund Zone for travelers to process their tax refund requests. The process has been made as easy as possible; simply scan your passport and then the receipts received upon item purchase one by one. After completion, your tax refund can be returned either through your card or in cash.
☞ Tax Refund Zone
- Passenger Terminal 3F (Counters A-B, C-D, F, H-J & K-L) 

- Passenger Terminal 4F Duty Free Area (Gate 27 / Service window & kiosk) 
- Concourse 3F Central Area (Gate 118)


More info

☞ Address: 271, Gonghang-ro, Jung-gu, Incheon 
☞ Misc. Useful Airport Facilities:
- Coatroom and laundry service: Cleanup Air (Passenger Terminal B1, West end) / Hanjin Parcel Service (Passenger 3F, Check-in Counter M) / CJ Daehan Parcel Service (Passenger Terminal 3F, Check-in Counter M)
- Prayer room: Passenger Terminal 3F Duty Free Area (Gate 24) / Concourse 4F West Wing
- Luggage bag repair: Assem Doctor Company (Passenger Terminal B1, inside Spa On Air)
- Lost & Found: Passenger Gate B1 West Wing 
☞ Website: www.airport.kr (Korean, English, Japanese, Chinese)
☞ 1330 Korea Travel Hotline: +82-2-1330 (Korean, English, Japanese, Chinese)



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[full credits to Korea Tourism Organization]

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